Technical Exams Unit is the only CBT awarding body in Ghana, fully accredited to issue certificates on the National TVET Qualification Framework.

 

Awarding Responsibilities

A body issuing qualifications (certificates, diplomas or titles) formally recognises the learning outcomes (knowledge, skills and/or competencies) of an individual, following an assessment and validation procedure.

Awarding bodies are responsible for ensuring that the quality of their qualifications is maintained at a high level. Quality assurance is built in throughout the life of a qualification.

“Awards” means a recognition which shows proof of a learner’s competence;

“Awarding body” means a body which is authorised by the Council to award qualifications on the Qualifications Framework;

 

Summary:

  1. An awarding body shall have open and transparent procedures for complaints and appeals and have in place:

(a) A system for making a complaint or an appeal;

(b) A specified point of contact;

(c) the circumstances under which a centre or candidate is entitled to make an appeal or complaint to the awarding body;

(d) The circumstances under which a centre or learner is entitled to make an appeal or complaint to the Council’s accrediting body;

(e) Response times and anticipated timescales for dealing with complaints or appeals; and

(f) Appeals procedure to resolve any disputes arising from assessment or verification decisions, and certification

 

  1. The quality assurance mechanisms of an awarding body shall be in accordance with the Council’s standard and certified by the National Technical and Vocational Education and Training Qualifications Committee or the awarding body shall have a culture of continuous quality improvement in respect of the following:

(a) has a procedure for acquiring and analyzing feedback  on the effectiveness of the awarding body from key stakeholders and customers against the awarding body’s key performance indicators;

(b) conducts a review at least once a year which covers the following systems as a minimum;

(c) appeals, complaints and equal opportunities policies;

(d) quality assurance of qualifications accredited by the Council;

(e) staffing levels; (f) competence of external verifiers;

(g) the allocation of resources sufficient to meet the needs of the organisation and its customers;

(h) costs associated with the delivery of assessment of accredited qualifications are minimized; and

(i) the service for the design and delivery of accredited qualifications is responsive to the needs of customers.